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Coronavirus (COVID-19): Latest Updates

Everything you need to know about how coronavirus affects your vacation rental

Information on Travel Restrictions

The below resource provides helpful information regarding restrictions for traveling between countries as well as current rules & regulations by country.

Information on Travel Restrictions

If you are planning to travel in the near future, it’s important to take note of any travel restrictions or warnings that might affect your ability to travel. We would like to provide some information to help you plan your journey.

Please note: Government travel restrictions are subject to change. Wimdu is not responsible for the correctness or accuracy of the information on this page. Please check with the official government travel resources before finalizing your travel plans.

Wimdu is here to help

In light of the outbreak of coronavirus (COVID-19), we’re monitoring the situation closely. During this time of uncertainty, we strongly recommend following your government’s travel guidelines and the World Health Organization (WHO) updates and suggest staying home until further notice.

With new travel restrictions being implemented almost daily, many of our partners have adapted their booking and cancellation policies to allow more flexibility.

Below please find some important information about travel during this period and everything you need to know about modifying your booking or future bookings.

We will continue to update this page and keep you informed.

Cancel or modify your booking

We understand that there are many questions right now. Please click the box below for more information on how to modify or cancel your vacation rental booking.

Cancel or modify your booking

If you've already booked a vacation rental...

The partners of Wimdu vacation rentals are experts and available to answer any questions you may have. You can find your booking partner in your booking confirmation e-mail.


Some of the partners:

Booking.com: Help Center, Telephone: +1-888-850-3958

HomeAway: Help Center, Telephone: +1-512-782-0805

VRBO: Help Center, Telephone: +1-877-202-4291

TripAdvisor: Help Center, Telephone: +1-781-800-5000

VacationRentals.com: Help Center, Telephone: +1-877-202-4291

Flipkey: Help Center

OneFineStay: Help Center, Telephone +1-212-906-9130

RedAwning: Help Center, Telephone (text only) +1-510-953-4900

Further questions?

If you have any further questions, our colleagues in customer service are ready to answer them: [email protected]

Important information before you book

Is there anything to consider if I only want to travel in the next few months?

If you want to book: Please inform yourself about the travel and safety regulations of the destination country. The situation can change daily and it is your personal decision whether to travel. If you have questions about a property or would like to book by phone, our customer service team will be happy to help you:

+1 202-729-9850 or [email protected]


If you have already booked: Please observe how the situation develops and inform yourself about the travel and safety regulations of the destination country. In case of an official travel warning several of our partners have set up special cancellation and change procedures for bookings. Please contact our customer service team if you have any questions:

+1 202-729-9850 or [email protected]

Can I reserve a property and book later?

A property cannot be reserved or put on hold. Wimdu aggregates offers from partner websites and doesn't rent the properties itself.

Stay informed and stay safe!

At Wimdu, we believe in the importance of following the best advice out there and that the health and safety of loved ones is the most important thing overall.

We will keep this page as updated as possible throughout the coming weeks. Please refer to these trusted resources for expert advice during this time for the most up-to-the-minute information.


Centers for Disease Control and Prevention (CDC)

The World Health Organization (WHO)


We hope that you have the information you need to travel safely and responsibly.

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