*HAWAIIAN HUT* TROPICAL RESORT GUEST UNIT* Los Angeles, California
Welcome to your home-away-from-home hotel alternative lodging experience in a fabulous tropical resort-style gated mini-estate that is yours to embrace!
In the exclusive Woodland Hills/Calabasas area known as "The Beverly Hills of the San Fernando Valley" in the upscale "South of the blvd." hillside section of L.A.
Right off the 101 fwy.
* 1/2 block to bus transportation
* A stone's throw to Old Town Calabasas tourist attractions
* 4 mi. to Warner center, Westfield and Promenade Malls
* Within walking distance to dining, entertainment and businesses
* 20 mi. to Burbank airport
* 29 mi. to LAX airport
* 17 mi. to Universal Studios
* 18 mi. to Hollywood
* 23 mi. to ocean (Santa Monica/Malibu)
* 52 mi. to Disneyland
* Over 10,000 SF mini-estate with 24/7 surveillance cameras.
* Guest units located behind electric gates with private gated side entry.
* Guest units in tropical country club setting
OUTDOOR SHARED AMENITIES INCLUDE :
* Natural rock waterfall splashing into a sparkling laguna-style lap pool
* 24/7 heated spa
* Romantic Tiki Hut cabana overlooking pool
* Outdoor bar
* Lounge chairs in pool area and upper deck for tanning
* Gazebo covered BBQ area for group dining
* Fire pit
* Coin laundry
House rulesINFORMATION DURING YOUR STAY
An Information Booklet has also been placed in each rental for guests to review upon check-in. Your host has personally decorated each unit in a unique theme furnished with one of a kind collectible items and turned her estate into a tropical paradise graciously shared with guests from all around the world. In turn, we ask that you respect your host and the property and abide by the rules set forth in this informational booklet. Violations of rules will be charged against your security deposit with amount of fines determined by owner.
AMENITIES: All common area amenities are for guests use. Since our guests come from all time zones, we allow 24/7 use as long as other occupants are not disturbed.
BBQ: Supplies are kept inside BBQ drawers. Never bring unit dishes, glasses, etc. outdoors which can be broken or lost. Buy paper cups, plates, etc. for outdoor eating and drinking. Clean BBQ immediately after use in respect for the next guest. Throw trash in appropriate cans in trash area.
CANDLES: Only flameless candles allowed
CHECK-IN: 3:00 PM
CHECK-OUT : 11:00 AM.
CHILDREN: Never leave small children unattended outdoors.
COUPONS: We offer our guests discount coupons for dining, entertainment, attractions, car rental and more (as per availability.) Come to our office during business hours for coupons.
COFFEEMAKERS: We have placed permanent reusable filters inside the filter holder, so guests do not need to buy disposable coffee filters. Just remove permanent filter from filter holder, dump coffee grounds in trash can, and rinse out. Never throw permanent filter out!
DISCOUNTS: No discounts are offered for any reason (weekly, monthly, senior citizen, frequent guest, etc.) as we have priced our rentals so low we stay booked solid. There are ways, however, to save money on your booking: book directly with us rather than a 3rd party agency, pay cash rather than Paypal or credit card, and participate in our referral program (see “Referral program.”)
DISHES: All dishes, pots, pans, silverware, etc. must be washed, dried, and put away in their original location in the cupboard prior to your departure as it is not included in housekeeping duties.
ELECTRONICS: Additional multiple outlets have been installed so never unplug our electrical items. Re-setting clocks and plugging electrical items back into the walls is not included in housekeeping duties.
EMERGENCY CALLS: We attempt to provide all guest information in a clear, concise, and thorough manner on our website, in our Check-in instructions, and in our Information Booklet. Our office is open during normal daytime office hours to accept walk-ins, emails, phone calls and respond to guest’s needs. All of our rentals are self check-in. Guests are emailed their check-in instructions a few days prior to their arrival. Guests are asked to review and print them out. Any questions/concerns should be addressed upon receipt of email. Our guests arrive at all times day and night, as they come from all parts of the world. On occasion, due to guest’s failure to read or print out their check-in instructions we receive “midnight phone calls.” We are not a hotel/motel employing personnel for round the clock 8 hr. shifts and it would be unreasonable to expect your host to be on call 24/7 so phone calls/emails outside of our regular business hours will NOT be responded to!
EXTENDING YOUR STAY: If you’d like to extend your stay, just ask! We will check availability for you. But do not wait until you are ready to check out. Plan ahead!
FIRE PIT: Skewers are inside fire pit and wood found in a container next to it. Never bring unit dishes, glasses, etc. outdoors which can be broken or lost. Buy paper cups, plates, etc. for outdoor eating/drinking. Clean fire pit immediately after use in respect for the next guest. Throw trash in appropriate cans in trash area.
FURNITURE/PERSONAL PROPERTY: Never re-arrange our furniture or personal property or you will be liable for damage to furniture/floor and/or walls. Never remove furniture or personal property from the unit or exterior property.
GATES: Always close gates when you enter/exit. Never open gates to unauthorized individuals! Never use our landscaping rocks or any item as a doorstop to hold gates open.
HAIR COLORING: Cosmetology services using dyes or chemicals that will stain our sink, shower, towels, etc. are not allowed. If you already have a temporary or semi-permanent color in your hair, please bring your own hair towel.
HOUSEKEEPING: We do not provide maid service or replenish housekeeping items during your stay. This is how we keep our rates low for you and also respect your privacy.
Cleaning supplies are provided for your use during your stay under bathroom sinks and/or lower kitchen cupboards.
INFORMATION BOOKET: Each unit is provided with an Information Booklet which provides detailed information for our guests. Never deface, remove pages or the booklet from unit.
KEYS: Guest keys can be found upon arrival hanging on the wall inside each unit next to the front door containing two keys to guest (East side) pedestrian entry gate, one to the unit door (Hawaiian Hut only) and a flashlight. Always take your keys with you so you are not locked out! CHECK-OUT: All keys and flashlight must be on keyring and left in original location in unit when you check out or registered guest will be legally responsible for all costs of emergency locksmith services including: rekeying locks, replacement keys for all persons who currently hold a key and/or electric gate remote, which includes residents, employees, and utility companies. If full payment is not immediately provided, legal action will be taken.
LAUNDRY: We provide an onsite coin laundry located inside the shed behind the upper deck tanning area. The washer and dryer take 8 quarters each.The office can provide you with quarters for U.S. dollars, and sell you laundry detergent pods for 50 cents each and fabric softener sheets for 10 cents each. Never wash host provided “DRY CLEAN ONLY” items (blankets, comforters, duvets, pillows, etc.) Always clean up behind yourself in respect for the next guest.
LEGAL DISCLOSURE: Guests are “lodgers” not “tenants” and agree to abide by all terms/rules set forth. Owner/management reserves the right to refuse or terminate lodging with no advance notice and no refund in the event guest(s) become nit-picking, disruptive, unruly, problematic, demanding, violent or threatening to host or others.
Acts of theft could result in criminal charges, arrest, imprisonment, and a civil lawsuit.
Guests hold owner/management harmless against any legal action.
LOST AND FOUND: We will hold lost items in our office for approximately a month, but do not mail items left behind to guests.
MAIL: Never have mail delivered through USPS or it will be returned to sender! We only allow mail through a delivery service (UPS, Fed. Ex, etc.) but we will not sign for it or accept responsibility for any delivery left at gate.
OUTDOOR LAMPS: Always turn off after use.
PARKING: Free street parking is provided with no meters, restrictions, or parking fees. Always park in front of our property. If all spaces are taken, park on our side of the street.
Never block our private driveway or neighbors driveways. Never block trash containers at curb or you will prevent the trash removal truck access! Never park “backwards.”
PATIO HEATER: Always turn off after use.
PETS: Pets are always welcome with advance permission and a refundable $100 pet deposit (certain breed restrictions due to liability issues.) Never enter common areas without dogs leashed in respect for other guests and due to liability issues. Never leave pets unattended in common areas. We recommend guest with pets book the Spanish Hacienda or Hollywood Loft as both units have their own private back yard with pet relief area. Always pick up dog feces. Never leave small pets unattended in private back yard in the early morning hours or after dusk, as coyotes roam the area. No additional pets permitted without pre-approval.
POOL: No glass containers allowed in pool area. Never leave your pool towels/personal items behind.
REFERRAL PROGRAM: Much of our business is by referral from satisfied guests.
Get one night FREE on your next stay after the completed booking of each referral.
REFUNDS: We have a strict NO REFUND POLICY. This means no credit, no reimbursement, no cancellations, no switching dates, units, or guests for any reason whether due to injury or death, change of plans, flight problems, dissatisfaction with rental, natural disaster aka “Acts of God,” etc. NO EXCEPTIONS SO DO NOT ASK!
REVIEWS: Reviews are very important to the success of our business. If you came through an agency that allows you to post a review on their website, once you post a positive review of your stay we will do the same for you.
SAFE: A safe is provided for our guests to lock up their valuables in each unit. The safe code is included in your Check-in instructions.
SECURITY DEPOSIT: An advance refundable security deposit is required when booking any of our rentals. Any damage/theft/violations of rules/special services will be charged against security deposit at the amount determined by host.
SECURITY SYSTEM: We have a 24/7 recorded live web cam surveillance system installed throughout the entire exterior property. There are no cameras inside units.
SMOKING: All of our rentals are non-smoking units certified with the “Smoke-free Apartment House Registry” so smoking is restricted to outdoors only. All of our rentals step out to patio areas with tables, chairs, and ash trays for your smoking convenience.
SPA: The spa stays heated 24/7 for your use. No glass containers allowed in spa area. Turn spa jets off and replace spa cover. Never leave your spa towels/personal items behind.
SPECIAL SERVICES: Feel free to ask us about any special services desired and cost.
TOWELS: Never hang towels and laundry outdoors in common area, on fences, over chairs, etc. Guests in the Spanish Hacienda and Hollywood Loft may do so in their private back yard but not on the common fence between the two units. See “Laundry.”
TRASH: Throw trash in wastebasket, not floor. Trash cans are located behind bamboo doors across from pool. Garbage goes in black can. Fill one black can before using 2nd black can. Paper and non-recyclable items go in blue can. (Note: Recyclable only aluminum/plastic bottles/cans go in outside recyclable can outside of shed on right next to exit gate.)
TV: Always use TV remote, not side panel. If you connected any electronics to TV, make sure TV is set back at original cable connection as electronic maintenance is not part of housekeeping duties.
UTILITIES: Be energy efficient by turning off utilities when you leave rooms or unit.
VISITORS: No unregistered guests or visitors are allowed on the property.
WALK-THROUGH: A walk-through is conducted within 48 hrs. after vacating unit. Your security deposit refunded in the same form that it was paid. Cash deposits refunded by Paypal or USPS mail (within the U.S. only, unless provided SASE.)
WI-FI: We provide free Wi-fi for our guests. No password is required.
|Price for > 2 guests||$ 10 US per guest/night extra|
|Check-in after||3 PM|
|Check-in before||On arrangement|
|Check-out before||11 AM|
- Quality assured accommodation
- Every host is verified by telephone
- Secure payment via SSL encryption